Account Issues
Account access, verification, and settings
Account Access
Common account access issues: • Forgot password • Login problems • Steam connection issues • Browser-related problems Try clearing your browser cache and cookies first. If problems persist, use the password reset option.
Account Verification
Verification requirements: • Valid email address • Steam account connection • Age verification (18+) • Identity verification for large withdrawals Verification usually takes less than 24 hours.
Account Settings
Manage your account settings: • Update profile information • Change password • Set up 2FA • Manage notifications • Update trade URL Keep your information up to date for smooth transactions.
Communication Preferences
Control your notifications: • Email preferences • Marketing communications • Price alerts • Withdrawal notifications You can update these any time in your account settings.
Need More Help?
If you're still experiencing account issues, our support team is here to help.