Responsible Gaming
Understanding responsible gaming practices and maintaining control
Time Management
Set session time limits
Deposit Limits
Control your spending
Self-Exclusion
Take a break when needed
Informed Choices
Make conscious decisions
Our Commitment
At Hellcase, we are committed to promoting responsible gaming: • We provide tools to help you maintain control • We enforce strict age verification • We monitor for problematic behavior • We offer self-exclusion options • We provide transparent odds and information We believe that gaming should remain entertaining and not cause financial or emotional distress.
Understanding Case Opening
Important facts about case opening: • Case opening is a form of gambling • Outcomes are determined by chance • Past results don't influence future outcomes • There's no guaranteed way to profit • You should only spend what you can afford to lose Being aware of these facts helps make informed decisions.
Setting Limits
We encourage setting personal limits: • Daily/weekly/monthly deposit limits • Session time limits • Loss limits • Individual case price limits • Inventory value limits You can set these limits in your account settings.
Warning Signs
Watch for these warning signs: • Spending more than you can afford • Chasing losses • Neglecting responsibilities • Gaming affecting relationships • Borrowing money to gamble • Feeling anxious about gaming habits If you experience these signs, please seek help.
Self-Exclusion
Our self-exclusion options: • Temporary break (1 day to 6 months) • Long-term exclusion (6 months to permanent) • Instant account closure • Removal from promotional communications • Option to extend exclusion period Contact support to activate these options.
Support Resources
Professional help is available: • GamCare: 0808 8020 133 • Gambling Therapy: www.gamblingtherapy.org • BeGambleAware: www.begambleaware.org • Gamblers Anonymous: www.gamblersanonymous.org These organizations provide free, confidential support.
Need Help?
If you feel your gaming habits are becoming problematic, don't hesitate to reach out. Professional help is available 24/7, and all communications are strictly confidential.