Following a recent security incident, the British Columbia Lottery Corporation (BCLC) is advising all PlayNow users to change their account passwords. This precautionary measure comes after detecting suspicious high-volume traffic on PlayNow’s platform on July 24, 2024. The investigation revealed that the platform was targeted by a “credential surfing” attack.
What Happened?
On August 1, 2024, BCLC reported that suspicious activity involved attempts to use credentials obtained from other data breaches to access PlayNow accounts. Although the attack affected a small percentage of users, BCLC immediately notified the affected customers and locked their accounts.
Steps Taken by BCLC
To ensure user safety, BCLC has implemented several measures:
- Conducted an Investigation: BCLC confirmed that no personal information was stolen and that their systems were not breached.
- Informed Users: BCLC promptly informed affected users about the incident.
- Blocked Suspicious Traffic: BCLC blocked suspicious traffic and reported the incident to relevant regulatory bodies, including the RCMP and the Liquor & Gaming & Cannabis Authority of Manitoba.
Recommendations for Users
Pat Davis, BCLC’s president and CEO, emphasizes the importance of online security, especially for users with multiple online accounts. Therefore, he recommends that all PlayNow users:
- Change their passwords immediately: This step is crucial to prevent unauthorized access.
- Avoid using the same password across different websites: Using unique passwords for different sites enhances security.
- Ensure their passwords are strong and difficult to guess: Strong passwords are less likely to be compromised.
This incident serves as a reminder of the importance of maintaining robust online security practices. Consequently, BCLC continues to investigate the matter to ensure the safety and security of its users.
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